help@geniusgenie.comPrivacy Policy
PRIVACY POLICY
Welcome to Genius Genie!
Genius Genie is owned and operated by Evolver Global LLC.
Genius Genievalues your privacy and the protection of your personal data. This privacy policy describes what information we collect from you, how we collect it, how we use it, how we obtain your consent, how long we keep it in our databases and, if necessary, with whom we share it.
By visiting the website, purchasing subscriptions and accessing services, you are accepting the practices described in this Privacy Policy. Your use of the platform and purchase of subscriptions are also subject to our Terms and Conditions.
This Privacy Policy may change from time to time. Your continued use of the platform after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates. This Privacy Policy has been developed and is maintained in accordance with all applicable federal and international laws and regulationsand specifically with the California Online Privacy Protection Act (CalOPPA – U.S regulation) andthe GDPR (General Data Protection Regulation - European regulation).
Because our services may be directed to children under the age of 13, we may collect personal information from children under the age of 13. Genius Geniecomplies with all applicable regulations regarding the protection of children's personal data and this privacy policy is written in accordance with the Children's Online Privacy Protection Rule ("COPPA").
1. GENERAL INFORMATION
The personal data of the users that are collected and processed through:
Will be under responsibility and in charge of:
- Evolver Global LLC - Genius Genie.
- (Add contact information, email, phone, etc.)
(Hereinafter referred to as “Genius Genie”).
2. TYPES OF INFORMATION GATHERED
Please note that some of our services may be directed to children under the age of 13, therefore we may collect personal information from children under the age of 13. Personal information of children under the age of 13 will be collected only and exclusively with the express permission of their parents or legal guardians in accordance with this privacy policy.
The information we collect from our users and customers helps us to provide our services efficiently and to personalize and continually improve the user experience on the platform. These are the types of information we collect:
Information You Give Us. You provide information when you provide, search for, read, listen to and view content, purchase subscriptions, use the platform and services and/or communicate with us through our contact information or through our contact forms. As a result of those actions, you might supply us with the following information:
- First and last name
- Email address
- Phone number
- User content
- IP address
- Any additional information relating to you that you provide to us directly through our platform or indirectly through our platform or online presence such as ‘cookies’.
Genius Geniewill not collect any personally identifiable information about you unless you provide it.
Information Collected Automatically: By accessing and using the website you automatically provide us with the following information:
- The device and usage information you use to access the website
- Your IP address
- Browser and device characteristics
- Operating system
- Referring URLs
- Your location
- What parts of the website you use and how often
If you access the website through a mobile phone, we will collect the following information:
- Mobile device ID
- Model and manufacturer
- Operating system
- Version information
- IP address
Payment information:Your credit/debit card information or payment information will be processed by Stripe and Square(payment platforms available on the website), which will treat and safeguard your data with total security and with the exclusive purpose of processing the purchase of the subscriptions. Genius Genie reserves the right to contract any payment platform available in the market, which treats your data for the exclusive purpose of processing the purchase of the subscriptions.
See the privacy policy of Stripe and Square here:
GOOGLE Analytics. We use Google Analytics provided by Google, Inc., USA (“Google”). These tool and technologies collect and analyze certain types of information, including IP addresses, device, and software identifiers, referring and exit URLs, feature use metrics and statistics, media access control address (MAC Address), mobile unique device identifiers, and other similar information via the use of cookies. The information generated by Google Analytics (including your IP address) may be transmitted to and stored by Google on servers in the United States. We use the GOOGLE Analytics collection of data to enhance the platform and improve our service.
Please consult Google's privacy policy here:
Social Media: On our platform you will find links and functions linked to different social media, in which you can share your information.
It is advisable to consult the privacy policy and data protection of each social media used on our platform.
- Facebook: https://www.facebook.com/privacy/explanation
- Instagram: http://instagram.com/about/legal/privacy/
3. HOW DO YOU GET MY CONSENT?
By using the services and the platform, purchasing subscriptions or credits, communicating with us through the contact forms or our contact information, accepting the use of cookies by our platform and providing us with personal information to communicate with you, you consent to our collection, storage and use of your information on the terms contained in this privacy policy. You consent to the use of cookies on our platform when you give your acceptance through the pop-up window shown on the home page when you enter the platform. You may withdraw your consent by sending us your request via the contact information or the contact page.
In the case of users under the age of 13, by purchasing subscriptions, parents or legal guardians are consenting to our collection, use and storage of their children's or children under 13's personal information. When using the payment methods available on the website, a notification will be sent to parents for each transaction made through the website to ensure that consent is given by parents or legal guardians when purchasing subscriptions.
4. HOW LONG WE KEEP YOUR DATA
Personal data provided by users through the platform and services will be retained for the time necessary for the provision of services and subscriptions. Users' personal data including the data of children under 13 will be deleted if the user withdraws consent, if the parents or legal guardians withdraw their consent, if the user cancels their subscription, if the parents or legal guardians of children under 13 request to suspend the service or if the parents or legal guardians of users under 13 request to delete the personal information of their children or minors in custody. The information may be deleted within 10 business days of receiving and resolving the user's request or canceling the user's subscription and account.
Genius Genie may retain personal data for a longer period provided that the user has given consent to such processing and as long as such consent is not withdrawn. In addition, Genius Genie may be obliged to retain personal data for a longer period if this is necessary for compliance with a legal obligation or by order of an authority. Once the retention period has expired, the personal data will be deleted. Therefore, the right of access, the right of deletion, the right of rectification and the right to data portability cannot be asserted after the expiration of the retention period.
5. HOW WE USE YOUR INFORMATION.
In general, we use the information we collect primarily to provide, maintain, protect, and improve our current platform and services. We use personal information collected through our site as described below and described elsewhere in this Policy to:
- Identify you as a user in our system.
- User registration.
- Provide the platform and services.
- Provide the subscriptions.
- Process payments.
- Answer questions from users.
- Provide live tutoring classes.
- Provide the credits.
- Cancel subscriptions by user request.
- Understand and enhance your experience using our services.
- Respond to your comments or questions through our support team.
- Send you related information, including confirmations, technical notices, updates, security alerts and support and administrative messages.
- Communicate with you about upcoming events and news about content and services offered by Genius Genieand our selected partners.
- Marketing purposes of Genius Genie.
- Link or combine your information with other information we get from third parties to help understand your needs and provide you with better service.
- Protect, investigate, and deter against fraudulent, unauthorized, or illegal activity.
6. HOW WE SHARE INFORMATION
The personal information of our customers and users is an important and fundamental part of our business. Under no circumstances will we sell or share information with third parties that has not been previously authorized by the user, customer or owner of the personal data. We share user and customer information only and exclusively as described below.
Third-Party Service Providers. We use the services of third parties to perform certain functions on the platform. We use the following third-party services:
- Process payments: Stripe and Square
https://squareup.com/us/en/legal/general/privacy
- Perform data analysis: Google Analytics
https://policies.google.com/privacy
- Provide social media features or links
Facebook: https://www.facebook.com/privacy/explanation
Instagram: http://instagram.com/about/legal/privacy/
- Provide search results: Google Ads
https://policies.google.com/privacy
- (Include other third party services you use)
These third-party services and tools may have access to personal information needed to perform their functions but may not use that information for other purposes. Information shared with these third-party services will be treated and stored in accordance with their respective privacy policies and our privacy policy.
Business Transfers. In the event that Genius Geniecreates, merges with, or is acquired by another entity, your information will most likely be transferred. Genius Geniewill email you or place a prominent notice on our Platform before your information becomes subject to another privacy policy.
Protection of Genius Genieand others. We release personal information when we believe release is appropriate to comply with the law, enforce or apply our Terms and conditions and other agreements, or protect the rights, property, or safety of Genius Genie, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.
With Your Consent. Other than as set out above, you will receive notice when personally identifiable information about you might go to third parties, and you will have an opportunity to choose not to share the information.
Anonymous Information. Genius Genieuses the anonymous browsing information collected automatically by our servers primarily to help us administer and improve the Platform. We may also use aggregated anonymous information to provide information about the Platform to potential business partners and other unaffiliated entities. This information is not personally identifiable.
Email Address. The email address that you supply to us for purposes of receiving our email communications will never be rented or sold to a third party.
7. PROTECTING YOUR INFORMATION
We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input. If transactions are processed on the website, transaction information is transmitted to and from the website in encrypted form using industry-standard SSL connections to help protect such information from interception. We restrict authorized access to your personal information to those persons who have a legitimate purpose to know that information to provide products or services to you and those persons you have authorized to have access to such information.
Genius Geniefollows generally accepted industry standards to protect the personal information submitted to us, both during transmission and once Genius Geniereceives it. No method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while Genius Geniestrives to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
We will not sell, distribute, or lease your personal information to third parties unless we have your permission or are required by law to do so.
8. RIGHTS
Users who provide information through our website, as data subjects and data owners, have the right to access, rectify, download or delete their information, as well as to restrict and object to certain processing of their information. While some of these rights apply generally, others apply only in certain limited circumstances. We describe these rights below:
- Access and portability: to access and know what information is stored in our servers, you can send us your request through our contact information.
- Rectify, Restrict, Limit, Delete: You can also rectify, restrict, limit or delete much of your information.
- Right to be informed: Users of our website will be informed, upon request, about what data we collect, how it is used, how long it is retained and whether it is shared with third parties.
- Object: When we process your information based on our legitimate interests as explained above, or in the public interest, you may object to this processing in certain circumstances. In such cases, we will stop processing your information unless we have compelling legitimate reasons to continue processing it or where it is necessary for legal reasons.
- Revoke consent: Where you have previously given your consent, such as to allow us to process and store your personal information, you have the right to revoke your consent to the processing and storage of your information at any time. For example, you may withdraw your consent by updating your settings. In certain cases, we may continue to process your information after you have withdrawn your consent if we have a legal basis for doing so or if your withdrawal of consent was limited to certain processing activities.
- Complaint: If you wish to file a complaint about our use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local supervisory authority. Users can exercise all these rights by contacting us through the contact information or the contact page.
- Rights related to automated decision-making, including profiling: website users may request that we provide a copy of the automated processing activities we conduct if they believe that data is being unlawfully processed.
Users or owners of the personal information they provide through the website and services may exercise these rights over their personal information at any time and without any limitation by sending us their request through our contact information.
9. PARENTAL RIGHTS.
Some of our services may be directed to children under the age of 13 where they may provide personal information. In the case of information collected and stored from children under the age of 13, parents and guardians shall have the following rights regarding the information of their children or children under the age of 13 in custody:
Genius Genie shall not require children under 13 or any user to disclose or provide more information than is reasonably necessary to fulfill the legitimate purposes and purposes of the service and the website.
Parents or legal guardians may review their child's or ward's personal information at any time and request modification or deletion of the information and may withdraw consent to the use of the information and prevent further collection, use and storage of the child's information.
Parents or legal guardians may authorize the use of their child's information by the website and services but not permit its disclosure to third parties, unless it is necessarily part of the service and is indicated in this privacy policy (e.g., social networks).
Parents or legal guardians may revoke their consent to the use of their children's or minors' personal information and stop the collection and use of their children's or minors' personal information in custody.
Parents or legal guardians may request the suspension of the service to their children or minors in custody and stop the collection and use of their children's or minors' personal information.
10. PROCEDURE FOR EXERCISING PARENTAL RIGHTS
Parents or legal guardians may exercise these rights by sending us their request through our contact information. Genius Genie will process their request and make the necessary corrections in order to ensure the security of the data of children under 13 and the rights of parents over the information of their children or minors in custody. Requests from parents to exercise their rights regarding their child's or ward's personal information will be resolved as soon as possible.
In the event that parents or legal guardians request deletion of their child's or ward's personal information, we will delete it immediately.
In the event that parents or legal guardians request to revoke consent to the use of their child's or ward's personal information, we will stop using such information and delete it from our databases or servers immediately.
In the event that parents or legal guardians request to suspend access to the service for their children or minors in custody, we will suspend access to the services to the minor and remove their information from our databases and servers.
Parents or legal guardians may at any time grant consent and access to the services will be reinstated and the minor's data will be collected, used and stored in accordance with this privacy policy.
11. CHILDREN’S ONLINE PRIVACY PROTECTION
We comply with the requirements of the California Online Privacy Protection Act (CalOPPA - U.S. regulation) and the GDPR (General Data Protection Regulation - European regulation) and specifically with the Children's Online Privacy Protection Rule ("COPPA"), regarding the protection of personal data we collect, use and store from children under 13 years of age. Our platform and services are intended for people of all ages where we may collect personal information from people under the age of 13. However, we do not collect personal information from children under the age of 13 without the proper authorization and consent of their parents or legal guardians in the manner set forth in this privacy policy. If we become aware that a child under the age of 13 has provided us with personal information without proper authorization from a parent or legal guardian as set forth in this Privacy Policy, we will take steps to delete that information, terminate that person's account, and restrict access to the services.
12. EDITING AND DELETING INFORMATION
If you believe that any information, we are holding on you is incorrect or incomplete, please write to or email us as soon as possible. We will promptly correct any information found to be incorrect. You can change, modify, rectify, and delete your Information at any time, please contact us through the contact information.To opt-out of Genius Genieemail, follow the instructions included in the email. Your request should be processed within 48 hours.
13. THIRD PARTIES
Except as otherwise expressly included in this Privacy Policy, this document addresses only the use and disclosure of information Genius Geniecollects from you. If you disclose your information to others, whether other users or suppliers on Genius Genie, different rules may apply to their use or disclosure of the information you disclose to them. Genius Geniedoes not control the privacy policies of third parties, and you are subject to the privacy policies of those third parties where applicable. Genius Genieis not responsible for the privacy or security practices of other platforms on the Internet, even those linked to or from theGenius Geniesite. Genius Genieencourages you to ask questions before you disclose your personal information to others.
14. CONTACT US
Evolver Global LLC - Genius Genie.
(Add contact information, email, phone, etc.)